Privacy Policy

Introduction

Welcome to https://littleton-grief-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Littleton Grief Counseling Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://littleton-grief-counseling-therapy.denvermentalhealthcare.com.
Any mobile applications or software we develop and make available for download.
Online services offered through our platform, such as therapy scheduling and online counseling sessions.
Interactions via email, phone, text messages, and other communication channels initiated by us or users.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

Account Creation and Management: When you sign up for an account with us, we collect necessary details such as your name, contact information, and login credentials.
Payment and Financial Information: We securely process payment details to facilitate transactions for our services, including credit card numbers, billing addresses, and expiration dates.
Purchase History: Details of the products or services you purchase from us may be recorded, including purchase dates, quantities, and transaction amounts.
Mobile Device Identifiers: We may collect unique identifiers from your mobile device to improve our apps’ performance and user experience.
Location Data: With your consent, we can access your location data to provide personalized services or for analytics purposes.
Feedback and Reviews: We value your input and may collect feedback, ratings, and reviews you submit on our platform.
Social Media Interaction: If you choose to connect your social media accounts with us, we may access and store relevant information from those platforms (as permitted by their privacy settings).
Product Information: Data about the products or services you show interest in or purchase may be used for targeted marketing and improved product offerings.

Personal Data Collection

We collect various types of personal data to enhance your experience with our services:

Account Information: This includes your name, email address, contact number, and login credentials.
Payment Details: Securely stored cardholder information for processing payments.
Financial Records: Transaction history related to our services for accounting and fraud prevention purposes.
Purchase-Related Data: Details of products or services purchased from us, including purchase frequency and preferences.
Mobile Device IDs: Unique identifiers to personalize app experiences and gather analytics.
Location Information: With consent, data about your location for tailored service recommendations.
Feedback and Communication: Content from messages, emails, reviews, and any feedback you provide to us.
Social Media Data: User profiles and interactions from connected social media accounts (if made publicly accessible).
Product Interaction: Information on how you interact with our products or services, including preferences and usage patterns.

Cookies

We employ cookies and similar technologies to enhance your experience:

Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionality.
Preference Cookies: Used to remember user preferences and settings for a personalized experience.
Analytics Cookies: Collected by third-party services to track site usage, gather analytics data, and provide insights into our visitors’ behavior.
Marketing/Targeting Cookies: These cookies enable us (or third parties) to deliver targeted advertising based on your browsing history and interests.

Users can access our Cookie Manager to control non-essential cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this policy, including:

Providing Services: We keep data related to your account and service usage while you remain an active user.
Legal Compliance: We may be required to retain certain records for legal or regulatory reasons.
Business Operations: Some data is essential for our internal operations, improvement of services, and research purposes.

Once the retention period expires or when you request deletion, we will promptly anonymize or delete your personal data from our systems.

Security Measures

We take robust measures to safeguard your personal information:

Data Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: Our partners and service providers adhere to strict security standards to protect data.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure and Data Deletion: In some jurisdictions, you have the right to request the deletion of your personal data.
Data Portability: You may be entitled to receive a copy of your data in a structured, commonly used format.
Objection and Restriction: Oppose the processing or restrict the use of your data for specific purposes.
Withdraw Consent: Revoke consent for certain data processing activities at any time.
Non-Discrimination: You have the right to be treated fairly without discrimination when exercising your data rights.
File a Complaint/Appeal: If you believe your privacy rights have been infringed, you can file a complaint with our privacy team or relevant supervisory authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and we encourage you to review it periodically.

Contact Information

For any inquiries, requests for data access or deletion, feedback, or complaints, please contact us at:

Email: contact@littleton-grief-counseling-therapy.denvermentalhealthcare.com
Mail: Privacy Team, Littleton Grief Counseling Therapy, [Address], Denver, CO, 80205, USA